Christos Digkas M.Sc.

Senior IT Engineer | Software Integration & Architecture

Core Competencies

IT Operations & Infrastructure

Windows Server, Linux, VMware vSphere, Veeam Backup & Replication, Hybrid Azure / Entra ID (Connect & Sync), Microsoft 365 (Exchange Online), Intune, Active Directory

IT Security & Access

SonicWall Firewall, NetExtender VPN, Duo Security MFA, Azure OIDC, Remote Access

Development & Automation

C#.NET, PHP, JavaScript, REST APIs, JSON, AJAX, Java, Spring Boot, Python, Delphi, C++, PowerShell, Docker

Databases & Reporting

Microsoft SQL Server, MySQL, PostgreSQL, Firebird SQL, MariaDB, T-SQL, Stored Procedures, Crystal Reports, Business Intelligence

Tools & Platforms

GitLab, osTicket, MailStore, Contao CMS, DOMUS ERP, SmapOne, ABBYY, M-Files DMS, DATEV, COOR Cost Management

Change & Coordination

IT Change Management, Requirement Engineering, Process Coordination, Requirement Prioritization, Technology Adoption, Corporate IT Governance

Professional Experience

Senior IT Engineer / Software Architect

City 1 Group GmbH, Neu-Isenburg, Germany
Since 09/2017

Recruited into a permanent senior leadership position following a highly successful contract as a freelancer to orchestrate digital transformation and automate complex business operations.

IT Consultant & Software Developer (Freelance)

Concurrent Engagements
01/2013 – 08/2017
IT Engineer (Freelance): Initiated and independently executed major organizational projects spanning digitalization, critical infrastructure adjustments, and custom software architecture; transitioned into a permanent Senior role starting September 2017.

Detailed technical data, projects, and specific accomplishments associated with this firm are thoroughly documented above under the "Current Position" profile.

Full-Stack Software Developer & IT Architect (Freelance)
  • ERP Architecture (Bespoke Development): Conceived, designed, and executed a full-scale custom ERP platform built entirely from scratch utilizing Delphi and Firebird SQL backend infrastructures, utilizing highly optimized, low-level C++ DLL libraries for high-throughput computation modules.
  • Reporting & Analytics: Modeled and embedded advanced data reporting pipelines with Crystal Reports to facilitate in-depth operational analytics.
  • Infrastructure Design: Formulated the architectural blueprint, structural implementation, and ongoing sysadmin governance for the firm’s entire internal network and multi-tier server topography.
  • Data Transformation & ETL: Programmed a suite of automated Python scripts to perform secure data transformation, structural mappings, and cloud syncing processes operating across four distinct database engines (MS SQL Server, Firebird, MySQL, and PostgreSQL).
  • E-Commerce Integration: Connected external digital sales infrastructure via PrestaShop APIs directly to the internal custom ERP layer for synchronous ledger processing.

Tenured Secondary & Higher Education Teacher (Studienrat)

Greek Ministry of Education
09/2003 – 08/2017
Greek Lyceum Frankfurt: Directed and managed local educational multi-subnet network environments alongside delivering technical lecture frameworks in Informatics (Computer Science) and Mathematics.
University of Macedonia (Thessaloniki): Formally seconded as a Research Associate and Chief IT Administrator within the Department of Informatics.
  • Research & Engineering: Executed advanced academic research projects centered on Software Engineering patterns and technical Knowledge Evaluation frameworks.
  • Educational Technology Systems: Managed structural curriculum planning, administered student research teams, and implemented large-scale open-source E-Learning web environments.
  • Systems Governance: Acted as lead systems administrator managing the institute's physical server cluster and internal routing architectures.
  • Scientific Publications: Penned, submitted, and presented technical academic research findings across multiple international peer-reviewed tech conferences.
Greek General Consulate in Frankfurt: Formally seconded to act as the Senior IT Systems Administrator for the Regional Department of Educational Affairs.
  • Infrastructure Operations: Conducted end-to-end technical administration, performance tuning, and hardware maintenance across all ministerial network points.
  • Identity & Support Management: Supervised user access permissions and delivered expert technical troubleshooting support to civil servants, ensuring strict connection persistence with sovereign central governmental networks.
  • Cybersecurity & Data Custody: Conceptualized and enforced multi-tiered encrypted data back-up systems and access-control policies guarding sensitive, highly confidential inter-governmental educational ledgers.
  • Digitalization Consulting: Modernized administrative workflows by designing web solutions and acting as principal technological adviser to senior diplomatic leadership.
Public Educational Service (Greece): Appointed to permanent civil servant tenure following outstanding performance in the national competitive ASEP state examination boards.
  • Technical Pedagogy: Instructed advanced Computer Science modules at state-run secondary institutions.
  • Systems Administration: Tasked as Chief IT Administrator managing all school-wide computer networks and underlying computing systems.

Freelance Software Developer (Outsourcing)

Global Internet Investment Ltd. | London, UK (Outsourcing)
08/2000 – 08/2003

Contracted to build modular backend business web applications and perform secure remote systems engineering for dedicated server farms.

Project Manager & Lead Developer

UMIST University | Manchester, UK
06/2001 – 04/2002

Successfully spearheaded the architectural development of the strategic "OCEAN Project" (Open Corrosion Expertise Access Network) commissioned directly by UMIST University (Manchester, UK) under the technical direction of Dr. Cottis.

Junior Software & Database Developer

InShop Hypermarket S.A.
05/2000 – 05/2001

Programmed custom B2B and B2C web applications optimized for scalability within the emerging E-Travel and global E-Commerce sectors.

IT Specialist & Corporal (Mandatory Military Service)

Hellenic Army
11/1998 – 05/2000

Selected into a specialized computing role, successfully blending advanced data center operations with core military combat discipline.

Publications

The Impact of Economic Crises on the Perception and Knowledge Level of Students Regarding Economic and Financial Concepts

Journal of Social Science Education, Volume 12, Number 2 (2013) | ISSN 1618-5293

➔ Journal Website

The Psychosocial Dimension of Videogame Usage in Childhood: A Study in Greece

IADIS International Conference Game and Entertainment Technologies 2011 (MCCSIS 2011) | Rome, Italy

➔ Download PDF

The Introduction of a Percentage Safety System within an Item Bank

IADIS International Conference e-Learning 2010 (MCCSIS 2010) | Freiburg, Germany

➔ Download PDF

A Framework for the Development of Educational Games: Computer Games Features for the Enhancement of Learning

IADIS International Conference Game and Entertainment Technologies 2009 (MCCSIS 2009) | Algarve, Portugal

➔ Download PDF

Education

M.Sc. in Computer Science
Communication Systems and Technology
Aristotle University of Thessaloniki | 2005
B.Sc. in Computer Science
Aristotle University of Thessaloniki | 1998

Languages

Greek Native Speaker
German Fluent - inside professional domain since 2006 C1
English Cambridge Certificate of Proficiency C2
Italian Diploma Avanzato di Lingua Italiana C1

Certifications & Training

AI for Everyone 05/2026
Coursera / DeepLearning.AI

Key Skills: AI Strategy, Machine Learning & Deep Learning Concepts, Data Science Workflows, Data Ethics.

➔ Certificate